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Sales and Customer Satisfaction Representative

Sales and Customer Satisfaction Representative

Job Immediate Start: Yes

Employment Type: Part-Time

Work Hours: Morning and Afternoon Shifts

Employer Overview

The Sales and Customer Satisfaction Representative handles the day-to-day operations of the membership desk at the JAM Center. This vital team member greets customers in person and by telephone, & provides informational services.

Customer Service Statement: Our number one goal is to provide outstanding customer service. Every JAM Center employee is expected to be: an active listener, knowledgeable, friendly, professional, ethical, helpful, and willing to go the extra mile to exceed the customer's expectations. We demonstrate the values of caring, honesty, integrity, respect, and responsibility as role models in the JAM Center and the community at large.

Incentive Compensation

$11.00 - $13.00 hourly

Job Benefits

Competitive Wages
Free JAM Membership – The membership includes free fitness and aquatics classes, access to the pool and spa, access to the fitness center, and discounted rates on rentals and programs.
Professional Growth Opportunities
Warm, collaborative, professional, and inspiring work culture
Rewarding Career


Primary Functions:
Greet members in person and on the phone in a professional manner.
Provide information on JAM Center services and programs.
Sell JAM Center memberships and programs.
Register program participants for JAM Center programs, classes, and special events.
Give tours to prospective customers.
Receive, count, and track transactions received.
Assist with member appreciation days.
Provide assistance to department supervisors.
Perform any other functions necessary for the smooth and efficient operation of the JAM Center.
Adhere to and facilitate Welcome Center and JAM Center procedures with accuracy.

Secondary Functions:
Participate in all required trainings and initiatives and meetings.
Maintain all areas to be clean and in a presentable fashion.
Arrange, display, and maintain a positive image in the lobby, front desk area, bulletin boards, and hallways.
Keep all personal certifications up to date.
Perform all other duties as assigned.


High school diploma or general education degree (GED).
Past cash handling experience preferred.
At least eighteen years of age or older.
Proficiency with computers and technology preferred.
Cardio Pulmonary Respiratory (CPR) certificate required within 6 months of hire - training will be provided.
Basic mathematics skills.